A natural-language assistant trained on your approved content — with citations, role-aware permissions, and the option to run on a private model.
Not automatically. Between day 31 and 60, refunds need written approval from the account owner. After day 60 they go to finance as an exception.
Asked by a support agent. The role travels with the question.
Two approved sources searched — only the ones this role may open.
Two passages selected, both from the current version.
Composed from those passages and nothing else. Every claim cited.
No public web, no other tenant, no yesterday's version. The assistant answers from the sources you explicitly admitted to the hub — and when none of them covers the question, it says so.
Permissions come from your teams and roles, inherited from your identity provider. The assistant never answers from a document the person asking could not open.
Refunds up to day 30 are approved automatically. Beyond that, hand the case to the account owner.
Between day 31 and 60 the account owner approves in writing. After day 60, book it as an exception under the refunds cost centre.
When the approved sources don't cover it, the assistant routes the question to the colleague who owns the topic, with the context attached. Their answer is kept, so the next person gets it from the hub — and the expert is not asked twice.
“Can we waive the setup fee for a charity?”
The assistant says so. It does not guess.
To the colleague who owns the topic.
Cited and searchable. Asked once.
Bring one workflow and the documents behind it. We show you what the assistant answers, and where every answer came from.